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 Customer Support Login 
 

    A valid support contract is required to access this section.
Support Contract #:

  • Standard Support
    Included with the purchase or lease of a SpinBox product.
    Access to the on-line support section of our web site and the current manual.

    Price: Free

  • Silver Support
    Includes all of the elements of the Standard Support Package plus:
    • 3 hours per month of phone support (during normal business hours)
    • 30 e-mail customer support questions per month

    Price: 20% of the purchase agreement for one year of coverage

  • Gold Support
    Includes all of the elements of the Silver Support Package plus:
    • Unlimited phone support 24 hours per day, 7 days per week
    • SpinBox replacement program (next business day replacement of faulty SpinBox parts in 24 hours for US customers only)

    Price: 30% of the purchase agreement for one year of coverage
   

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